Privacy Policy

Article 1. Management of Personal Information

The Company keeps customers’ personal information accurate and up to date, and takes necessary measures such as maintaining security systems, improving management systems, and educating employees in order to prevent unauthorized access, loss, damage, falsification, or leakage of personal information.

Article 2. Purpose of Use of Personal Information

Personal information received from customers will be used for the following purposes.

• Responding to inquiries, arranging meetings, sending estimates and materials, and other communications
• Performance of transactions and contracts, billing, payment, and related administrative procedures
• Shipping products, processing payments, and related communications
• Identity verification and management required under the Secondhand Articles Dealer Act
• Operation, verification, and improvement of the Company’s services
• Operation, maintenance, security measures, and statistical analysis of this website
• Responses required by laws and regulations, and creation and retention of records

Article 3. Prohibition of Disclosure or Provision to Third Parties

The Company appropriately manages personal information received from customers and will not disclose it to third parties except in the following cases.

• When the customer has given consent
• When disclosure is required by laws and regulations
• When disclosure is necessary to protect a person’s life, body, or property and obtaining consent is difficult
• When disclosure is made to contractors entrusted by the Company in order to provide services requested by the customer (including shipping companies and payment service providers)

Article 4. Security Measures for Personal Information

The Company continuously reviews and improves organizational, personnel, physical, and technical security control measures as necessary to ensure the accuracy and security of personal information.

Article 5. Inquiry by the Customer

If a customer wishes to request disclosure, correction, deletion, or other handling of their personal information, the Company will respond after confirming the identity of the customer.

Article 6. Access Analysis Tools

This website uses Google Analytics, an access analysis tool provided by Google. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this data by disabling cookies in your browser settings. For details regarding these terms, please refer to https://www.google.com/analytics/terms/.

Article 7. Disclaimer

The Company assumes no responsibility for information, services, or other content provided on external websites accessed through links or banners on this website.

Although the Company strives to ensure the accuracy of the content on this website, the information may contain errors or may not be up to date due to changes over time. The Company assumes no responsibility for any damages incurred by customers based on the content posted on this website.

Article 8. Changes to the Privacy Policy

The Company may revise this Policy as necessary in response to changes in related laws, regulations, guidelines, or operational practices. In the event of significant changes, the Company will provide notice on this website. The latest revised Privacy Policy will always be disclosed on this page.

Article 9. Contact

For questions, requests for disclosure, complaints, or consultations regarding the handling of personal information, please contact us at the following.

Kyowa Co., Ltd.
Maison Nihonbashi 907, 2-11-2 Nihonbashi Hamacho, Chuo-ku, Tokyo
TEL: 03-6810-7953
(Reception hours are based on the Company’s business hours.)